Protocols and Policies

Each SEZP school is uniquely designed, according to the voices of students, families, teachers and leaders in the school community. For example, school plans, school hours and even school uniforms differ from SEZP school to another.

However, as SEZP schools are within Springfield Public Schools, there are overarching policies and protocols which all SEZP schools must follow. The below are the most frequently requested student and family policies and protocols which apply to all SEZP schools:

State Behavioral Health Help Line

The Department of Mental Health has launched a new Behavioral Health Help Line that people can call or text at 833-773-2445. It is available 24 hours a day, seven days a week in more than 200 languages. The help line can help individuals and families navigate the behavioral health system and access treatment, including mobile crisis services. District and school leaders are asked to please share this resource with staff, families, and students, where helpful. For more information, please see the FAQ. Anyone with questions or concerns about the help line can email the help line director at Mio.Tamanaha@mass.gov.

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